At Glenbryde, we take security very seriously and make shopping online as safe as making a purchase in our shop.  Your browser will go into secure mode as soon as you access the 'checkout' or 'login' pages, i.e. before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon at the right hand side of the internet address bar. 

Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet.   Our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.  When placing an order on our website, your details are processed using a Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. New security checks like the card signature code have recently been introduced to protect your credit card details online. 

No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address but need to enter your card details each time you order.

Every transaction we process is also checked by our fraud control systems to validate the authenticity and validity of your payment card as well as indicators of possible fraudulent use.

Still prefer not to order via the Internet?
If you would prefer to order by phone, please feel free to call us on 01294 829839  between 10am to 5pm, Monday to Friday, and 10am to 1pm on Saturdays